We do NOT accept Refund request
Please take note ,design and motive arrangements on individual pieces may vary as it may be produced from different parts of the same cloth. Color scheme remains the same
*There may be a slight variance in terms of color depicted as the website photos was shot in a studio with studio lighting
Return items will only be accepted if delivered back within 7 days upon arrival of package
You may ONLY return your purchases with :
- Original condition
- Price Tag attached
- Without being worn or washed and NO-SMELL condition
Exchange is subject to availability. You may exchange the product one to one (if available) or (if not available) with another product of same value. You may also choose item with greater value, and you will be charged with the difference of price. Any item with lesser value, NO REFUND will be given
In case of manufacturing defects, kindly share the photos with us, for us to evaluate
Shipping cost for the return will be borne by the customer
However, customers are advised to notify us at [email protected] or whatsapp +6012-522 9644 by quoting the order number and the product details.
Sale items and purchases made with discount coupons are non-returnable
Accessories including jewelry, scarves and hair accessories are non-returnable
PRE-ORDER items are non-refundable, non-exchangeable and non-returnable
Our operation hours daily Monday to Sunday from 10am to 7pm. Emails or whatsapp sent outside these hours will be replied in the next morning. Rest assured any enquiries will be answered.